Refund policy

Our 30-Day Return Policy

Our 30-day return policy allows you to request a return within 30 days of receiving an item.

To be eligible for a return, the item must be in the same condition in which you received it: unworn, unused, with all tags attached, and in its original packaging. You will also need your receipt or other proof of purchase.

To initiate a return, please contact us at info@blackfocusnutrition.com.

If your return is approved, we will send you a prepaid shipping label and instructions on how and where to ship the package. Items sent back without prior authorization will not be accepted.

If you have any questions about returns, feel free to reach out at info@blackfocusnutrition.com.

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Damages and Issues

Please inspect your order immediately upon receipt. If you notice any defects, damage, or if you received the wrong item, contact us right away so that we can assess the problem and make it right.

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Exceptions / Non-Returnable Items

The following items cannot be returned:

• Perishable goods (e.g., food, flowers, plants)

• Custom-made or personalized items

• Personal care products (e.g., beauty items)

• Hazardous materials, flammable liquids, or gases

• Promotional sale items and gift cards

If you have any doubts about a specific item, please contact us before placing your order.

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Exchanges

The fastest way to get what you want is to return the item you have and, once your return is approved, place a new order for the desired item.

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14-Day EU Right of Withdrawal

Notwithstanding the above, if goods are shipped within the European Union, you have the right to cancel or return your order for any reason within 14 days, without giving any justification. The item must meet the same eligibility criteria as above (unworn, unused, with all tags, in original packaging) and you will need proof of purchase.

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Refunds

Once we receive and inspect your return, we will notify you whether your refund has been approved. If approved, you will automatically receive your refund via your original payment method within 10 business days. Please allow additional time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at info@blackfocusnutrition.com.